Elite Global Systems INC.

+1 (416) 669 2714

Refund Policy

Effective Date: 24/03/2026 Company Name: Elite Global Systems INC Website: https://eliteglobalsystemsinc.com/


1. Overview

At Elite Global Systems INC, we strive to deliver high-quality IT consultancy services tailored to each client’s needs. Due to the nature of our services, this Refund Policy outlines the conditions under which refunds may or may not be granted.


2. Nature of Services

Elite Global Systems INC provides professional services including:

  • IT Strategy & Planning
  • Infrastructure & Systems Consulting
  • Software Development & Integration
  • Cybersecurity Consulting
  • Cloud Services
  • Data & Analytics

These services are customized, time-based, and knowledge-driven, and therefore differ from physical goods.


3. No Refund After Service Delivery

Once a service has been:

  • Fully delivered, or
  • Substantially performed

No refunds will be issued, as the value of the service has already been provided.


4. Eligibility for Refunds

Refunds may be considered only under the following circumstances:

  • Duplicate payment or billing error
  • Service was not delivered as agreed in the contract or Statement of Work (SOW)
  • Cancellation request made before work has commenced

All refund requests must be submitted in writing.


5. Partial Refunds

In certain cases, Elite Global Systems INC may, at its sole discretion, offer a partial refund if:

  • A project is terminated early
  • Only a portion of the agreed work has been completed

Any such refund will be proportional to the unused portion of the service.


6. Non-Refundable Services

The following are strictly non-refundable:

  • Completed consultancy sessions
  • Delivered reports, strategies, or technical solutions
  • Time spent on research, planning, or implementation
  • Custom-developed software or configurations

7. Payment Processing

All payments are securely processed through third-party providers such as Stripe. Refunds, if approved, will be issued back to the original payment method.


8. Refund Request Process

To request a refund, please contact us with:

  • Full name and company name
  • Payment details
  • Reason for the refund request

Contact Email: [Insert Email]

Requests will be reviewed within 5–10 business days.


9. Chargebacks & Disputes

We encourage clients to contact us first before initiating any chargeback or dispute. Unauthorized or unjustified chargebacks may result in:

  • Suspension of services
  • Legal action where applicable

10. Changes to This Policy

Elite Global Systems INC reserves the right to update or modify this Refund Policy at any time. Updates will be posted on this page.


11. Contact Information

Elite Global Systems INC
Email: info@eliteglobalsystemsinc.com
Address: 40 Slater St Cambridge ON N1R 0C4